Hi

I would like to make a new Event Notification to customer with Timeunits value.
I tried the following ways, but none succeeded:

<OTRS_TICKET_Accountedtime>

<OTRS_TICKET_Timeunits>

<OTRS_TICKET_Accountedtime>

<OTRS_TICKET_NeedAccountedTime>

anyone has ideas?

Thank You

Krisztian