Hi Brad, On Thu, Jun 01, 2006 at 01:07:12PM +1200, Brad Murdoch wrote:
I have been looking for some instruction of utilities to help with converting RT to OTRS, with no luck whatsoever...... is there anyone out there with any info on this?...... any info at all
Yes, we have done many migrations from RT to OTRS. Unfortunatly we can't provide scripts or any tools for a migration, because the RT installation differ and there is no possibility to use a general tool. If you want to migrate, we can help you and write a module that brings the data from RT into the OTRS DB. Please write a message to sales@otrs.com if you are interested in such a module.
brad@it.alliedpress.co.nz
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