
24 Feb
2004
24 Feb
'04
4:50 p.m.
Brice Levy wrote:
Hi Mikhail,
I'd say you have to create a group who has permissions on the inbox queue only, then use the customer<->group management to assign this group to users. Hmmm... But I have 1000+ customer users. And records about them are stored in LDAP the catalogue.
Brice Levy
----- Original Message ----- From: "Mikhail Kravchuk"
To: Sent: Tuesday, February 24, 2004 4:52 PM Subject: [otrs] How to limit quantity of queues which sees customer user? Hi All!
How to limit quantity of queues which sees customer user? Example I have few queues: - inbox - mail - internet - phone - etc.
But I would want that customer users saw only queue inbox. It is possible?
-- Regards, Mikhail Kravchuk Entri ltd.