Shawn, That's exactly it. Thanks for answering both of my questions. The Sysconfig page takes some getting used to after having to slog through .pm files in 1.3, but it's an awesome new feature. Kudos to the devs. Thanks, Alo ________________________________ From: otrs-bounces@otrs.org on behalf of shawn.beasley@dlh.de Sent: Tue 31/10/2006 1:25 AM To: otrs@otrs.org Subject: AW: [otrs] Changing navigation menu in OTRS 2.1.2 Alo, In the System config Config Options: Ticket -> Frontend::Agent::ModuleRegistration Frontend::Module###AgentTicketEmail: can either be delete or a group assigned that not all have Tell me if this helps Vielen Dank, Shawn Beasley Support - IT LPID LPI000077664 VERIFICATION NUMBER 3vk4xshbx6 LPIC - 1 (pruefen) Cargo Future Communications GmbH -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Alo Anesi Gesendet: Dienstag, 31. Oktober 2006 06:21 An: User questions and discussions about OTRS.org Betreff: [otrs] Changing navigation menu in OTRS 2.1.2 I recently upgraded OTRS from 1.3 to 2.1.2. I used to omit the Email-Ticket item from the navigation bar by modifying the dtl templates in the Standard/Lite directories. However, now each nav item is generated by OTRS. Is there any way I can omit the Email-Ticket item from appearing in the navigation menu? - Alo ------------------------------------------------------- Aloiamoa Anesi, Jr. Network Operations Engineer Blue Sky Communications 478 Laufou Shopping Ctr Pago Pago, American Samoa 96799 -- Ph: +1.684.699.2759 ext 1098 Cell: +1.684.258.1098 VoIP Business Hours: 1098@voip.bluesky.as VoIP After Hours: 2098@voip.bluesky.as _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/