Re: [otrs] Android App

Hi Henry, Pavel's app needs the "iPhoneHandle" package to be installed on the OTRS server. It uses the JSON interface provided by the iPhone handle to connect from Android. If you don't have this installed, I also got it to crash after entering the credentials. I guess this is your issue as well. -- Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Making OTRS even better! Exclusive Feature Add-Ons improve usability of OTRS and extend its functionality: http://j.mp/ndQvZj On Tue, Oct 25, 2011 at 03:24, Henry Devito wrote:

This app crashes at the initializing dashboard.  Phone is an I-500 firmware 2.3.4

Sent from my Samsung Mesmerise.

On Oct 24, 2011 6:22 PM, "DM_Julio Angulo" wrote:

...

I testing, I like, ++1

Julio Angulo

-----Mensaje original----- De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Pavel Titov Enviado el: Lunes, 24 de Octubre de 2011 12:09 p.m. Para: otrs@otrs.org Asunto: [otrs] Android App

Hello,

I have noticed a number of requests for an OTRS Android app in the list and decided to develop one, please check it out: https://market.android.com/details?id=com.ptitov.megaticket

It's still in beta, but should work stable and has all essential functionality, namely: * Dashboard * Notifications of new assigned tickets * OTRS views: queue, status, escalation, locked, watched, responsible * All essential ticket operations: displaying, creating, responding, leaving note, moving and closing.

I tried to test it on all devices and servers I have access to, but there still may be some bugs, so please don't hesitate to contact me if you have a bug report or feature request.

Regards, Pavel Titov --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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