Hi, all. I really want to get OTRS going, but my boss is going to go for a commercial alternative if I don't figure out what's up with the notifications not going out. E-mail gets sent fine from the box; that being said, I'm currently pointing it via SMTP to our primary internal SMTP server. And nothing. No longs, no nuttin'. $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; $Self->{'SendmailModule::Host'} = 'postal'; $Self->{'SendmailModule::Port'} = '25'; $Self->{'SendmailModule::AuthUser'} = ''; $Self->{'SendmailModule::AuthPassword'} = ''; which should work fine, as postal has an open relay. And yet -- no notifications go out. Is there something I'm missing -- maybe even something really dumb? (Oh, and, for the record, this appears to be an OTRS issue, and not a mail issue -- no attempts to send mail are noted in /var/log/syslog, no mail is received, nothing's in the mail queue. So I do think I'm missing Something Dumb in OTRS.) Thanks much! -Ken