Hi,

You don´t realy need to know where it is, just type in your console the following 'vi /etc/my.cnf' and thean type 'i' and write the line in the config file. Now close and write the file with ':wq'

Or you can do the following cd /etc to go to that dir. Than vi or nano my.cnf

Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services

TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: MMoj@TimoCom.com
www.TimoCom.com
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Inactive hide details for "Marretta, Rosanna" ---15.09.2009 15:31:21---Hi"Marretta, Rosanna" ---15.09.2009 15:31:21---Hi


From:

"Marretta, Rosanna" <Rosanna.Marretta@yrclogistics.com>

To:

"User questions and discussions about OTRS." <otrs@otrs.org>

Date:

15.09.2009 15:31

Subject:

Re: [otrs] Max_Allowed_Packet

Sent by:

otrs-bounces@otrs.org





Hi

Thanks for your quick reply.

I don't know MySQL too well, can you please advise where I will find the /etc folder please?

Thanks
Rosanna


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent:
15 September 2009 13:59
To:
User questions and discussions about OTRS.
Subject:
Re: [otrs] Max_Allowed_Packet

use your my.cnf file that should be in /etc and put the line

max_allowed_packet=20M

in [mysqld] section.


Then restart mysql



On Tue, Sep 15, 2009 at 2:55 PM, Marretta, Rosanna <Rosanna.Marretta@yrclogistics.com> wrote: ---------------------------------------------------------------------
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