
15 Apr
2004
15 Apr
'04
4:15 p.m.
Hi Marc, On Wed, Apr 14, 2004 at 12:06:41AM +0200, marc@mercator.net wrote:
I have created a "personal queue" for one user. When I log into another user, I find another "PersonalQueue" full of messages from another user!!!
What can this be??
The "PersonalQueue" is a queue selection (configured by each agent) of the "used" queues. -=> So the agent gets fast an overview about the own work/queues (without click on any "used" queues).
Marc
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!