Hi Mel, On Tue, Jul 22, 2003 at 12:41:08PM -0400, Melvin C. Etheridge wrote:
Here is what is in the otrs.log error log file.
[Tue Jul 22 09:28:52 2003][Notice][Kernel::System::Auth::DB::Auth] User: admin with wrong Pw!!! (REMOTE_ADDR: x.x.x.x)
I've checked the db and the pw is correct.
Is this a otrs problem or database problem?
How did you check the pw!? The passwords for agent users are stored in the system_user table (pw). Per default the password is stored crypted (wicht crypt() - not plain!). However... I see the user "admin"! There is not user "admin" in the OTRS default setup. The default admin account is user root@localhost with password root. See also in the OTRS online doc "first login".
Mel
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --