Hello,

The language is set to every user according to his/her personal preferences so make sure the user that is receiving the notification has his/her language set to spanish in his/her personal preferences.

On 26 July 2016 at 04:13, Personal Técnico <tecnicos@caos.uab.es> wrote:

Hi,

I have created a new automatic response (in spanish) after new ticket creating. Once I have configured my queue with that automatic response, I suppose I would receive in spanish the mail from ticket creation... but I continue receiving in english.

What must I reconfigure?

Thanks.
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