[otrs] Empty mails deleted

15 Jan 2010

      Hello List.

Im using OTRS 2.4.6.

I just got some errors from cron:

"Message: POP3: Can't process mail, email no 1 is empty!"

Unfortunately this mails are not saved in /opt/otrs/var/spool.

Im afraid to loose mails of my customers.

Does somebody else have this error?

I already created a bug for this issue:

http://bugs.otrs.org/show_bug.cgi?id=4739

This is the full error message:

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 1 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 2 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 3 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 4 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 5 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 6 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 7 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:25 2010

 Message: POP3: Can't process mail, email no 8 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:26 2010

 Message: POP3: Can't process mail, email no 9 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.0 OS: linux Time: Fri Jan 15 13:41:26 2010

 Message: POP3: Can't process mail, email no 10 is empty!

 Traceback (26626): 
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 140
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 201
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
   Module: main::Fetch (v1.10) Line: 181
   Module: /opt/otrs//bin/PostMasterMailbox.pl (v1.10) Line: 94

-- 
Mit freundlichen Grüssen                                                                                      y
monotek@gmx.net

[otrs] Empty mails deleted

monotek＠gmx.net