Hello

This is really being a big issue in my case.... All the agents are complaining of too many mails in their inbox, mails are tiggered eventhough they have not selected any thing in their prefernces... I am using OTRS-2.0.2.....
Regards

KartheeK
Hugo Hernan Buitrago Rios <hhbuitrago@gmail.com> wrote:

Hi,

As I understand it the notifications to the clients are handled in the preferences of each queue, and the notifications to the agents/users in the preferences of each user.

2005/12/12, shawn.beasley@dlh.de <shawn.beasley@dlh.de>:

Hello,

Where can one shut off all notifications (ie by owner change)?

Vielen Dank,

Shawn Beasley

Support - IT

--
Hugo Hernán Buitrago Ríos
Tecnólogo en Sistemas
hhbuitrago@gmail.com
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