Hi everybody,
 
I'm new with otrs.
 
We have installed otrs sinds one week and starting to test it.
before today, it was working correctly, we can send e-mail to otrs and it create ticket etc....
but sinds today, otrs cannot send outside e-mail.
Otrs is configured to get and send mail from our exchange server.
If i create a ticket with the customer interface, it send notification to the users (technicians) but not to the customers.
Whe have the error "Can't send to: email@adress.be! Enable debug for more info!"
 
i've tested to connect to the exchange account with my outlook and i can send e-mail with no problem...
 
does anyone have a idea what can be wrong??
 
If you need more info ask me.
 
Thanks in advance.
 
Karl

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