no ldap entry found means that the ldap server is unable to find an
entry in ldap for the given uid.
On Thu, Nov 21, 2013 at 4:38 PM, Matthew M. Mosteller
I had LDAP (openLDAP) working for a few weeks and now it suddenly decided to stop working. Since the server is not live I have anonymous searches allowed. I am now getting an error of:
[Thu Nov 21 16:27:30 2013][Notice][Kernel::System::Auth::LDAP::Auth] User: otrsAdmin@shinesystech.com authentication failed, no LDAP entry found!BaseDN='dc=shinesystech,dc=com', Filter='(uid=otrsAdmin@shinesystech.com)', (REMOTE_ADDR: 192.168.2.128).
None of the Config.pm settings have been changed and I have not messed with the ldap config, so it's very strange.
Any ideas on how I can best fix/debug this problem?
-Matt
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