Hi Jim, On Mon, Mar 03, 2003 at 03:46:33PM +0000, J.K.Wight@newcastle.ac.uk wrote:
Is it possible to 2/ have a link in agentview to see all closed tickets?
It's now included in CVS.
Details:
Update these to given version no. (by the time of this writing) /Kernel/Modules/AgentStatusView.pm 1.7 /Kernel/Output/HTML/Lite/AgentUtilTicketStatus.dtl 1.5 /Kernel/Output/HTML/Lite/AgentStatusView.dtl 1.7
I've installed these files, but if I click on any U or D in the overview of closed tickets I get a sorted list of open tickets. Are there more files to download, or is that an oversight that needs to be fixed?
Thanks! :) I fixed it. Update Kernel/Output/HTML/*/AgentStatusView.dtl.
Jim
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.