Re: [otrs] CustomerID as required field in AgentTicketClose

Yes. change the css for the customerID field to the required/manadatory class. (copy from a rendered HTML of something that's required.) On Thu, Sep 13, 2012 at 10:32 AM, ml ml wrote:

On Thu, Sep 13, 2012 at 4:28 PM, Steven Carr wrote:

...

But the call is already allocated to a customer, the customer will be the email address that you entered in the phone call.

What I think you actually want is that you can't close a call if you haven't assigned the call to an actual valid customer from your customer database. Not sure how to require that.

Steve

Yes, thats what i want! :)

Anyone else?

Thanks, Mario --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs