Hello List,

We have been using OTRS for about 6 months using the default Ticket number.

We would like to change the format. Is it possible to do this without screwing things up?

Thanks,

--
Stephen Clark
NetWolves
Sr. Software Engineer III
Phone: 813-579-3200
Fax: 813-882-0209
Email: steve.clark@netwolves.com
http://www.netwolves.com