[otrs] DB Error with mod_perl 2

17 Nov 2005

      Hi All,

I'm having trouble with OTRS with mod_perl 2. Thanks to looking through 
the archives and reading posts on the subject I was able to get this 
far. The problem now is that I get a DB error which follows:

<error>

Traceback: ERROR: OTRS-CGI-99 Perl: 5.8.3 OS: linux Time: Thu Nov 17 
13:55:51 2005

Message: Can't connect to local MySQL server through socket 
'/tmp/mysql.sock' (2)

Traceback (23108):
   Module: Kernel::System::DB::new (v1.44) Line: 168
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 150
   Module: 
ModPerl::ROOT::ModPerl::Registry::usr_local_apache2_otrs_bin_cgi_2dbin_index_2epl::handler 
(v) Line: 47
   Module: (eval) (v1.80) Line: 203
   Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
   Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
   Module: ModPerl::Registry::handler (v1.99) Line: 30

</error>

Works fine without mod_perl. Any ideas?? Here is my httpd.conf:

<snip>

    ScriptAlias /otrs/ "/usr/local/apache2/otrs/bin/cgi-bin/"
    Alias /otrs-web/ "/usr/local/apache2/otrs/var/httpd/htdocs/"

    Perlrequire /usr/local/apache2/otrs/scripts/apache2-perl-startup.pl

    # Apache::Reload - Reload Perl Modules when Changed on Disk
    PerlModule Apache2::Reload
    PerlInitHandler Apache2::Reload
    PerlModule Apache2::RequestRec

   PerlModule ModPerl::Registry

     SetHandler  perl-script
     PerlResponseHandler ModPerl::Registry
     Options +ExecCGI
     PerlOptions +ParseHeaders
     PerlOptions +SetupEnv
   </Location>

</snip>

Also, before you ask, I did change the lib path in 
apache2-perl-startup.pl. It reads:

<snip>

use lib "/usr/local/apache2/otrs/";
use lib "/usr/local/apache2/otrs/Kernel/cpan-lib";

</snip>

Thanks,

Matt M.