Hi, This bug seems already fixed by OTRS Dev Team : http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.454&view=markup - (2007/08/10) Fixed bug# 2156 - External customer database is not working, if it's configured the following error message appears ("Got no MainObject in Kernel/System/DB.pm line 85"). BR, Laurent Le jeudi 23 août 2007 à 16:29 +0200, Rico Barth a écrit :
Hi Tim!
On Thu, 23 Aug 2007, Tim Streater wrote:
Thanks - that fixed the software error (BTW, to me this looks like a bug - should I report this via bugzilla?).
Yes, it's a bug. I didn't find time to look for an existing bug on bugs.otrs.org. If you may do that it was great job. This issue was discussed on mailinglist a few weeks ago.
Thanks and regards
Rico
-- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile: +49 176 66680786 mailto: rico.barth@cape-it.de , PGP-Key: 0x874C8377 internet: www.cape-it.de
Geschäftsführung Rico Barth, Thomas Maier AG Chemnitz, HRB 23192 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/