I've got the same problem installing the last OTRS version 1.2.3 on a fresh Redhat Enterprise server 3.0
Installing version 1.2.2-01 no problem
My web server run as apache user and I executed
SetPermissions.sh /opt/otrs otrs apache otrs apache
as root

Guilherme Martini Dalpian wrote:
    Actually I think I figured it out, running Apache as the 'otrs' user
everything goes fine.
    Maybe the SetPermissions.sh script is broken...
    Best regards,

    Guilherme M. Dalpian

----- Original Message ----- 
From: "Robert Kehl" <robert.kehl@otrs.de>
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Sent: Wednesday, April 07, 2004 5:10 AM
Subject: Re: [otrs] problems installing Apache2 - RH9


  
On Tuesday, April 06, 2004 11:02 PM
Guilherme Martini Dalpian <dalpian@boldcron.com.br> wrote:
    
    I've followed the installation instructions of OTRS 1.2.2 in a
Apache2 RH9 system, and get the following error in the Apache
error_log when I try to access http://localhost/otrs/install.pl:
      
Try: http://localhost/otrs/installer.pl

Additionally, did you actually restart the webserver, instead of only
reloading it?

hth,

Robert Kehl

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