[otrs] Pre-populate email addresses

Hello Is there any way of pre-populating the To: and CC: fields in a response email? Thanks in advance Paul ________________________________ Disclaimer: This e-mail (and any attachments to it) is confidential and intended solely for the named person/s to whom it is addressed. If you are not an intended recipient, please notify us immediately and delete the email from your system. Any review, dissemination or other use of it in these circumstances is prohibited.