It's not so small to be pasted here...
I wanted to make it in perl, would be the best way to include it inside otrs code, but I know nothing about perl, and how I needed it ASAP, I developed it in python.
Also, If anyone knows where is the file that creates the survey for the user, would help a lot as we would be able to execute the script right after the survey been answered not in the crontab as I'm doing.
This version is for someone who wants to test the script, helping improoving it, or needs it ASAP also.
I'm working on migrate this to perl for better integration, so soon I'll post it here
I will create a install script also to fit all installations, with all databases, at this beginning you must change the script by yourself and is working only with mysql database
The code is very commented, so I hope it helps, I've created a repository in Github, for a better explanation of how it works, and easier to update
https://github.com/orusdev/OTRS-Survey-Answer
Please read the comments on how to use and configure it.
Hope it helps you guys
Any doubt, or error, please do tell me
Thanks2011/8/9 Muhammad El-Sergani <msergani@gmail.com>
Copy and paste the contents? :-)Thanks and Best Regards,
Muhammad El-Sergani.
On Tue, Aug 9, 2011 at 9:04 PM, Wagner <wagnerspi@gmail.com> wrote:Well, I think everything is working, including the script
how can I send it here?
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