Hi Marco,

Thank you for your help. I just found out that I don’t even have the “ABC” button on my text editor when composing/answering tickets.

Before I make changes to the config.pm, any other ideas?

Thanks!

Jose Luis Spahr

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Wednesday, January 20, 2010 9:17 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Spell Checker feature

mmmh,

I don't remeber if I inserted it manually... btw, if you put whole the following:

$Self->{PreferencesGroups}->{SpellDict} = {

Module => 'Kernel::Output::HTML::PreferencesGeneric',

Colum => 'Other Options',

Label => 'Spelling Dictionary',

Desc => 'Select your default spelling dictionary.',

Data => {

# installed dict catalog (check your insalled catalogues, e. g. deutsch -=> german!)

# dict => frontend (ispell)

#'english' => 'English',

#'deutsch' => 'Deutsch',

#'italian' => 'Italian',

# dict => frontend (aspell)

'english' => 'English',

'german' => 'Deutsch',

'italian' => 'Italian',

PrefKey => 'UserSpellDict',

Prio => 5000,

Activ => 3,

};

enywhere but before:

# ---------------------------------------------------- #

# #

# End of your own config options!!! #

# #

# ---------------------------------------------------- #

}

On Wed, Jan 20, 2010 at 6:08 PM, Jose Luis Spahr <JoseLuis.Spahr@on24.com> wrote:

Hi Marco,

I don’t see any of the below options (the ones you want me to try uncommenting), in my Config.pm file under \opt\otrs\Kernel

Thanks!

Jose Luis Spahr

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Wednesday, January 20, 2010 8:46 AM

To: User questions and discussions about OTRS.
Subject: Re: [otrs] Spell Checker feature

So try to uncomment

# installed dict catalog (check your insalled catalogues, e. g. deutsch -=> german!)

# dict => frontend (ispell)

#'english' => 'English',

#'deutsch' => 'Deutsch',

#'italian' => 'Italian',

in Config.pm in $OTRS_HOME/Kernel and restart apache

LMK

On Wed, Jan 20, 2010 at 5:28 PM, Jose Luis Spahr <JoseLuis.Spahr@on24.com> wrote:

Hi Marco,

Yes, I do have ispell installed on my system (Red Hat 5.5 E.) under \usr\bin\ispell

Am I still missing something?

Thanks!

Jose Luis Spahr

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Tuesday, January 19, 2010 11:42 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Spell Checker feature

Hi,

You should be sure be have ispell or aspell installed on your system (talking about *nix) with the related dictionary if not "en"

On Wed, Jan 20, 2010 at 1:33 AM, Jose Luis Spahr <JoseLuis.Spahr@on24.com> wrote:

Hi List,

Has someone used the SpellCheker feature?

I have the Spell Checker feature enabled but don’t seem to find how to use it, am I missing something here?

Thank you ALL in advance for your help.

Thanks!

Jose Luis Spahr

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