Guys, i post a script for generate graphs with:
Day: 08/27/2007
USER - 8h 9h 10h 11h 12h 13h ....
User_1 - 3 12 13 7 5 14
User_2 - 8 10 21 12 9 10
this number is total of mails sent with system.
This one form to know the yield by user/hour
The post (in spanish and portugues): http://gazambuja.ideas3.com/2007/08/24/graficas-de-rendimiento-en-otrs/
Any help to do better, please mail me.
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Saludos,
Gustavo Azambuja
Linux User: 275813
http://gazambuja.ideas3.com