Re: [otrs] Is OTRS Helpdesk ITIL Compliant?

No, you need the ITSM components to make it ITIL compliant. On 13 March 2013 11:53, Jignesh Kakka (jkakka) wrote:

AS per documents , I only see OTRS ITSM as ITIL Compliant.

Is OTRS Helpdesk 3.1.7 also ITIL compliant ?

Thanks,

JIgnesh

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