28 Jul
2005
28 Jul
'05
1:07 p.m.
Hello, On Mon, Jul 18, 2005 at 10:30:56AM +1000, Rob Cas wrote:
- Is there any way to delete a customer user? I can only see an option to mark a user as 'Invalid'.
No, you can't delete a user or a customer. The only way to deactivate a account in OTRS is to set the user or cuustomer to invalid.
- Is there any way to add email addresses to the 'Address Book' without having to provide a full Customer User login? eg. You don't necessarily want them to have an account, but just want the email address easily accessible, say, for forwarding messages...
No that isn't possible. Best regards, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!