Haha how do you come up with these!
IRC bot? Otrs talks SOAP I think.
-Andy
On 10/16/07 2:51 AM, "Marius Flage"
Hi there
I'd like for all my status changes on tickets to be mirrored on a IRC channel used by all helpdesk people. Has anyone done something like this already? I'm thinking about hooking up some simple TCP/socket/signal operations each time a new ticket enters the system and whenever state on this ticket changes.
Any hints on how to accomplish this?
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