
Xavier, you may configure the Postmaster filter, basing on your customer's email address.
Cheers,
Ilya
-----Original Message-----
From: "Xavier VALLERIE"
Hello everyone,
Someone can help me to resolve this functionality.
I search in archive but don't find anything to help me.
I want accept email from customer only in queue "support" and send other request to the queue "commerce".
Thanks for your help.
Xavier
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/