On Mon, Feb 1, 2010 at 1:37 PM, Eric Banks <ebanks@lifeshare.cc> wrote:

So what would the parameters be? www-data apache? Or www-data nobody?

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen
Sent: Monday, February 01, 2010 1:29 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] SetPermissions.sh

Hi eric,

On Ubuntu, apache is running under the www-data account, so you should
use that with the SetPermissions script.

hth,

--
Michiel Beijen
R&D

Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl]

OTRS AG
Norsk-Data-Str 1.
61352 Bad Homburg
Germany

T: +31 (0) 6457 42418
F: +49 (0) 9421 56818-18
I: http://www.otrs.com/

Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751,
VAT ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann

CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS
at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm

On Mon, Feb 1, 2010 at 7:23 PM, Eric Banks <ebanks@lifeshare.cc> wrote:
> I am trying to run the SetPermissions.sh file to run the Package Manager. I
> ran it with the otrs wwrun parameter, didn't work, I tried to run it with
> otrs nobody and it didn't give errors but didn't allow access to package
> manager either, and also I tried to use administrator nobody and again no
> errors but no access. I am currently running on the administrator account on
> a Ubuntu machine.
>
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
> http://www.otrs.com/en/support/enterprise-subscription/
>
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/