Hello,

After I lanched the installing page of OTRS, I got this error. I checked that I have well installed DBI and other pakages. I can't figure out this problem. Any help will be appreciated.

Best regards,

Xiaoxing

Software error:

Can't locate DBI.pm in @INC (@INC contains: /opt/otrs/bin/Custom /opt/otrs/bin/Kernel/cpan-lib /opt/otrs/bin /opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib /opt/otrs/bin/cgi-bin/../.. /usr/local/perl/lib/5.10.0/i686-linux /usr/local/perl/lib/5.10.0 /usr/local/perl/lib/site_perl/5.10.0/i686-linux /usr/local/perl/lib/site_perl/5.10.0 .) at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 17.

BEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 17.

Compilation failed in require at /opt/otrs/bin/cgi-bin/../../Kernel/System/Web/InterfaceInstaller.pm line 27.

BEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/../../Kernel/System/Web/InterfaceInstaller.pm line 27.

Compilation failed in require at /opt/otrs/bin/cgi-bin/installer.pl line 39.

BEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/installer.pl line 39.

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