What about for the rest of the users?

SELECT preferences_value FROM user_preferences where preferences_key='UserEmail'

Is there any root@localhost associated with any of your users?

Also check the contents of the file /opt/otrs/var/cron/aaa_base

On 29 March 2016 at 12:51, Davi Albergaria <davialbergaria@gmail.com> wrote:

Hi Leonardo.

This query returned my email:

2016-03-29 14:46 GMT-03:00 Leonardo Certuche <leonardo.certuche@itconsultores.com.co>:

Hello Davi,

Quick question: If you go to Admin -> SQL Box and run the following query, what's the result?

SELECT preferences_value FROM user_preferences where preferences_key='UserEmail' and user_id=1

In case the result is an invalid email address, that could be the cause of those "the message cannot be delivered to root @ localhost" messages.

On 29 March 2016 at 06:24, Davi Albergaria <davialbergaria@gmail.com> wrote:

Hi,

I reported the error "error on the Scheduler Daemon: Fethmail"-http://bugs.otrs.org/show_bug.cgi?id=11951.

The error is constant being very critical because it compromises the use.

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Atenciosamente,
Davi Albergaria

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Atenciosamente,
Davi Albergaria

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