did you tought to make a search with the criteria you need from the console and then export the results in csv to process data in other tools (ie excel) ?

MV

On Fri, May 6, 2011 at 3:37 PM, Augusto Garcia | CGTEC S.A. <soporte06@cgtec.com.py> wrote:

Hi

 

I saw the same question in an archive of the list but couldn’t find an answer, does anyone know how to get a list of tickets with id and a description of each ticket? What I can get by now is the amount of tickets open and closed but no ticket information is shown.

 

Hope you can help me!

Best regards

 

Augusto Garcia


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