For a more simplified jr. admin approach I just use the bsd ports system and do a search for Apache:DBI and perform a make install in that port directory. Thanks for the detailed description Jeremey B. : ) -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jeremy Blain Sent: Thursday, June 23, 2005 12:48 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Apache not starting Apache::DBI is a persistant connection handler for use in running under mod_perl with DBI. You'll probably want to install it, although if you don't, and just comment that out, the worst that will happen is it'll disconnect/reconnect to the db on every request rather than being able to maintain a persistant connection. Brian Ronk wrote:
Ok, figured that part out. I needed to change the path information in
the startup script. Now I have another problem. It's looking for Apache/DBI.pm. As far as I know though, I wasn't using that. I could
be wrong though. I have mysql running the the background. Thanks for
all the help so far.
Brian Ronk System Administrator BookMasters, Inc (419)589-5100 x1108
Jeremy Blain wrote:
It's probably looking in the wrong place. check the lines at the beginning of the startup script (use lib '/opt/otrs') and make sure they point to the right directory.
Brian Ronk wrote:
Kernel/Config/Defaults.pm is there. Could the permissions be wrong,
or is it looking in the wrong place?
Jeremy Blain wrote:
Brian Ronk wrote:
Ok, I realized there are some duplicates here, but I also don't underdstand everything in the config files for Apache yet either.
Here are the log entries for the last time I tried to restart Apache2: [error] Can't locate Kernel/Config/Defaults.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl /usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . /etc/apache2) at Kernel/Config.pm line 113. Begin failed--compilation aborted at Kernel/Config.pm line 113. Compilation failed in require at /usr/share/otrs/scripts/apache2-perl-startup.pl line 27. Begin failed--compilation aborted at /usr/share/otrs/scripts/apache2-perl-startup.pl line 27. Compilation failed in require at (eval 2) line1. [error] Can't load Perl file: /usr/share/otrs/scripts/apache2-perl-startup.pl for server harry:0, exiting...
I'm not positive what's going on here. At first I thought it couldn't find the startup.pl file, but it looks like it found it, but couldn't parse it. I have a feeling that the problem might be
associated with the @INC, but I'm not positive. Any ideas?
Kernel/Config.pm is trying to load Kernel/Config/Defaults.pm and is
not finding it. Does that file exist? If not, try copying Kernel/Config/Defaults.pm.dist to Kernel/Config/Defaults.pm _______________________________________________
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