Re: [otrs] First time install problems

24 Feb 2004

      Robert-

Thanks for the fast response.  One problem down and one to go.  The 
second post you put up solved the Config file problem.  Heres my output 
now:

xmailserver:/opt/otrs/bin admin$ perl -cw /opt/otrs/bin/cgi-bin/index.pl
/opt/otrs/bin/cgi-bin/index.pl syntax OK
xmailserver:/opt/otrs/bin admin$ perl -cw /opt/otrs/bin/PostMaster.pl
/opt/otrs/bin/PostMaster.pl syntax OK
xmailserver:/opt/otrs/bin admin$

Now the other problem.  What is the correct way to tell if my Perl is 
up and running correctly?  I'm pretty sure it is.  The one grey area is 
the pathing that is showing up-

Can't stat /Network/Library/Perl/5.8.1/darwin-thread-multi-2level: No 
such file or directory

My Perl lives at /Library/Perl/5.8.1/darwin-thread-multi-2level without 
the network in front of it.  Where is the /Network coming from?

John

On Tuesday, February 24, 2004, at 03:15  PM, Robert Kehl wrote:
...
On Tuesday, February 24, 2004 11:59 PM
John Nicholson  wrote:
...
xmailserver:/opt/otrs/bin admin$ ./otrs.checkModules
Can't stat /Network/Library/Perl/5.8.1/darwin-thread-multi-2level: No
such file or directory
  at ./otrs.checkModules line 41
Can't stat /Network/Library/Perl/5.8.1: No such file or directory
  at ./otrs.checkModules line 41
Can't stat /Network/Library/Perl: No such file or directory
  at ./otrs.checkModules line 41
                   CGI ... ok
...andsoon
Are you sure your Perl installation is complete and working? This is
what the output should look like:
$ /opt/otrs/bin/otrs.checkModules
                  CGI ... ok
...andsoon
...
Can't locate Kernel/Config.pm in @INC (@INC contains:
...
Can anyone explain to me where I have gone wrong and how to get back
on track?  Thanks for any help.
Without the main configuration file nothing will ever happen than the
above. You get back on track by creating it via:
cd /opt/otrs/Kernel && cp Config/Defaults.pm Config.pm
hth,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/