Re: [otrs] question about queues

27 May 2005

      On Fri, May 27, 2005 at 11:39:37AM +0200, Yann Richard wrote:
...
# PostmasterDefaultQueue
    # (The default queue of all.) [default: Raw]
    $Self->{PostmasterDefaultQueue} = 'Your Personnal Queue';
This Queue MUST be created before via admin web interface.
This doesn't seem to work.

When a "faked" customer creates a new ticket, the destination queue
which is selected is always the first one in alphabetical
order, i.e. 'Junk'

I'd like to have only the two queues I need there.

bye

Jerome Alet