Re: [otrs] Reopened tickets

25 Nov 2010

      Hi everbody,

Anyone on this ?

Thanks,
Ionel

On 11/22/2010 03:13 PM, Ionel GARDAIS wrote:
...
Hi,
How to get stats about tickets that are or have been reopened ?
My boss would like to get the history of reopened tickets.
(Reopened as in "Closed successfully then opened again")
Thanks,
Ionel
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Ionel GARDAIS
IT Team manager