Hello,

Looking through /etc/apache2/conf.d/otrs.conf, I see an entry of 'alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"

In that directory I see "index.html" that very helpfully redirects to the agent login page, http://myserver/otrs/index.pl

In other words, http://myserver/otrs-web/index.html --> http://myserver/otrs/index.pl

Where is /otrs-web/ from? I don't see it in the docs anywhere.

I would like to set up something similar wherein:

1 - http://myserver/index.html --> http://myserver/otrs/customer.pl

2 - http://myserver/otrs/index/html --> http://myserver/otrs/index.pl

The second one looks obvious, but will doing the first one (say by adjusting the Alias entry or adding another one) and adjusting a "customer" version of "index.html" and moving it *mess up* anything else that I don't know about?

I guess I can try and find out, eh?

Thanks,

Mark