23 May
2008
23 May
'08
8:43 a.m.
Hi Jamie Read the excellent Manual (available online or on your system otrs/doc/manual/[de|en]/pdf/otrs_admin_book.pdf) at chapter 11.2.[1|2].1 you will find what you desire regards, Bruno -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jamie Spence Sent: Friday, May 23, 2008 10:18 AM To: otrs@otrs.org Subject: [otrs] Customer users Does anyone know if its possible to have a customer user see tickets from multiple customers. Basically see all tickets through teh customer interface? Thanks, Jamie -- ==================== Jamie Spence Mobile: ++91 98 45611185 Flat 4023, Sobha Jasmine Outer Ring Road, Bellandur Bangalore, India 560 103