so it should be a problem of group membership:
you must be sure to assign yourself permission on the group linked to the
queue you want to see.
Gabriele
----- Original Message -----
From: "Eugene Ventimiglia"
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Breunese (Lemonbit) Sent: Tuesday, June 19, 2007 11:27 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Can't see my queues
Eugene Ventimiglia wrote:
I logged into my otrs system today to see no tickets, and on closer examination, realized that I can't see some of my queues. What would determine who can see which queues?
Each agent can set his/her queues in his/her preferences. Log in, click Preferences and select all queues you want to see under 'My Queues'.
Nils Breunese.
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