I have only noticed this since upgrading to BETA8 but if there is a
long CC list including
real names with spaces in then when AgentCompose is called the web form
presented to the
user truncates the CC addresses at an arbitarry point.
This then leads to corrupt email addresses being used when sending out
the reply.
E.g.
CC: Name One , Name Two ,
Name Three
Then when AgentCompose shows this to the user the CC web input field is just
something like:
CC: Name One , Name Two
When you send it the system actually tries to send to "Name Two" which,
depending
on the MTA, will either cause an error or append some local domain.
See ticket 20021106100009010 at demo@otrs.org for an example of this.
Even worse the zoom view of the agent response shows the correct CC
values but when
you look at the plain text version you see the actual truncated data
that was really sent.
--
Phil Davis
