
Hello Shawn / Alex. I thought that ideascale is only for ideas of powerusers like Manuel described it here: http://forums.otrs.org/viewtopic.php?f=34&t=6206&p=24840#p24840 This thread was created in cause of: http://forums.otrs.org/viewtopic.php?f=34&t=6075 I dont think that ideascale can replace bugzilla. Bugzilla is for bugs ideascale for ideas. I also dont know if its good idea to split to more and more services that all needs a separate login. Currently there allready are: - forums - wiki - bugzilla - mailinglists - ideascale - surveymonkey - ??? Imho bugzilla should also be used for feature requests furthermore. -- Mit freundlichen Grüssen André Bauer ============================================ AH> Shawn Beasley wrote :
I personally believe that ideascale should be reviewed as a real possible replacement for bugzilla. What are your views?
AH> Hi Shawn, AH> great that you're back ! :) AH> If you mean replacement for enhancement bugs I totally agree. Ideas need AH> to be discussed and rated which can be done better with ideascale than AH> with bugzilla. AH> But I have to agree that it's not perfect yet. For example I would AH> divide the ideas by target groups or similiar so that one sees the top AH> ideas of each group instead of one single top idea. This is due to the AH> discussion about power users in the forum. I agree that the pure number AH> of votes is not the perfect weighting so this could be a solution. AH> In general I would also suggest to form community workgroups for AH> different functionalities of OTRS to bundle and accelerate the AH> evolution. At the moment needed community workgroups are IMHO "CMDB" and AH> "Incident / Problem Management". AH> If you mean replacement for bugzilla in general I'd like to hear the AH> advantages. I think bugzilla is better suited for precisley tracking AH> down bugs than ideascale. AH> So I'm very glad that bugs and ideas now get separated for easier AH> handling and better overview. AH> Regards AH> Alexander AH> -- AH> radprax Gesellschaft fuer medizinische Versorgungszentren mbH, AH> Bergstr. 7 - 9, 42105 Wuppertal, AH> Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 AH> Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag AH> Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 AH> Web: http://www.radprax.de AH> --------------------------------------------------------------------- AH> OTRS mailing list: otrs - Webpage: http://otrs.org/ AH> Archive: http://lists.otrs.org/pipermail/otrs AH> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs