10 Jun
2004
10 Jun
'04
5:55 a.m.
On Thursday, June 10, 2004 7:16 AM
MEGA Hospedagem
forgot to mention, that was done (in fact, when I created the user)
any other ideas?
Does the user receive mails from OTRS at all, ie. is the used email address correct? Do other users receive notifications? What does the log say at the time a ticket is created (default: syslog, Win32: var/log/otrs.log)? What does your SMTP server's log say? Is the language used by the user among the list defined in $Self{DefaultUsedLanguages} (in Config.pm)? Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388