Zeke,

If you are referring to what the customer sees from the web form then yes there is an item available for this.

Add the following to your Config.pm file

     # CustomerControlPanel Settings
    $Self->{CustomerPanelOwnSelection} = {'First Queue Name' => 'First Queue Display Name in pulldown', 'Second Queue Name' => 'Second Queue Display Name in pulldown',};

If you are referring to the agents then you can control this through a combination of group membership and assignment of group to the queue.

I hope this answers your questions.

Thanks,

Brad

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Dehnert James Sr
Sent: Wednesday, August 24, 2005 2:04 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] User interface:Limited Queue access

Is there an easy way to limit the queues a user sees when they access 
the user web page?

We want to have all cases put into 1 queue and 1 queue ONLY.

  Thanks,
     Zeke

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mailto:jdehnert@caymas.com   James "Zeke" Dehnert
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