Hi Dejan, RTFM is not our style >:-) - always. Glad we could help. On Oct 19, 2009, at 3:45 PM, Dejan Miklavcic wrote:
Thank you a lot Shawn, this solved my problem !!! I got everything set up right, as I surfed this forum and documentation for few days (I hate when someone tells me RTFM :), but I didn't know about this.
rgds,
Dejan
Are you talking about users, or customers? If you are having problems with users, your firewall may be blocking messages. Try the setting SendmailNotificationEnvelopeFrom: , as this is not set by default. This will trip up notification deliver (New Ticket, Ticket Move Into, etc.)
--
Shawn Beasley shawn at otrs.org
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