Re: [otrs] Agent notification not working

Hi again, Do you select prefered queue in agent preferences ? All queues for this agent must be in blue to have notifications from these queue. Le 11/03/2010 07:35, manish ramteke a écrit :

Hi,Please help me with this.

On Thu, Mar 11, 2010 at 11:39 AM, manish ramteke mailto:manish.s.ramteke@gmail.com> wrote:

Hi,

I have done changes in Preferences and enabled ticket all notification for a agent.Agent belongs to a particular queue Are there any other settings required in queue or for user which I might be missing.

Please suggest.

Regards, Manish Ramteke

Regards, Manish Ramteke

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