Thanks, thats what I wanted,

 

150 chracters is enough

 

but how I do this in Config.pm?

 

Thanks

2011/8/17 Michiel Beijen <michiel.beijen@otrs.com>

Hi Roy,

On Wed, Aug 17, 2011 at 20:28, Roy Kaldung <roy@kaldung.com> wrote:
> E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and
> leave TicketFreeText1 empty.

That is possible, but the TicketFreeText field will be just one single
line. You can't configure it to display a text area. Also, you can't
store more than 150 characters in a ticketfreetext field.

In the upcoming OTRS 3.1 version we'll have a new feature called
'Dynamic Fields' where you could add text-areas, timestamps, and date
fields, in a more dynamic fashion than previously. I look very much
forward to it...
Development for this just recently started.

--
Mike

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