Hi,<br><br>Your logs are probably stored by syslog, the same Config.pm file will let you know. Also, have you checked /var/log/messages?<br><br clear="all">Leonardo Certuche<br><br><br><div class="gmail_quote">On Thu, Feb 18, 2010 at 1:04 AM, manish ramteke <span dir="ltr">&lt;<a href="mailto:manish.s.ramteke@gmail.com">manish.s.ramteke@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi,<br><br>In my OTRS Config.pm file otrs log location provided is /opt/otrs/var/log/otrs.log<br>

But no logs are getting generated.<br><br>There is a log file at this location but is old<br><br>-rw-rw-r-- 1 otrs nogroup 5271 2010-02-05 04:40 procmail-2010-02.log<br>
<br><br>No new logs are generated since last restart.If I check with utility <u>System log</u> in admin area,i can see some messages.<br>Please suggest what could be the reasons that log file is not generated and <br>how to resolve.<br>


<br>Thanks in advance.<br><br><br clear="all">Regards,<br><font color="#888888">Manish Ramteke<br><br><br><br>
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