Me too, if possible! Best regards Karim Jamal SysKonnect GmbH A Marvell®Company ------------------------------------- Karim Jamal Technical Support Engineer -------------------------------------- Phone: +49 (0) 7243502-482 Fax: +49 (0) 7243502-364 E-mail: ajamal@syskonnect.de Web: http:\\www.syskonnect.de -----Original Message----- From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org]On Behalf Of Mike Witkowski Sent: Tuesday, July 29, 2003 1:22 PM To: otrs@otrs.org Subject: Re: [otrs] Creating new tickets and merging tickets Gentlemen: I would also be very interested in the ticket merge functionality. If you could point me to your modules I would greatly appreciate it. Michael Witkowski Paul wrote: Hi Gilles, I'd be very interested in seeing the changes you've made. I'm about to embark on adding the same features to our installation and would appreciate any help getting the ball rolling. Best wishes, Paul -----Original Message----- From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org] On Behalf Of Sent: Friday, June 27, 2003 1:56 AM To: otrs@otrs.org Cc: brian@mylinuxisp.com Subject: Re: [otrs] Creating new tickets and merging tickets Hi Brian, I've finished a quick'n'dirty implementation of that function. Although I doubt that this would be a starting point for actual OTRS code, it works (with some sideeffects due to my lack of understanding of the guts of OTRS). But as a Module it is easy to put in place and there should not be any major issues with updates along the 1.1 path, or the correct working of OTRS in that matter. If there is interest I'll put a small install doc together with the files and post it here... Best, Gilles _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs