Re: [otrs] how to handle customers without email adress ?

Hi, On 29.04.2010, at 15:40, Alexander Halle wrote:

Does anybody know the supposed way to handle customers that only have a telephone number but no email adress ? Or can someone recommend a best practice ?

can't this be a dummy address? Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project