On Fri, Jan 30, 2004 at 11:10:51AM -0500, Michael Gurski wrote:
This seems to properly account for the fact that there can be uncounted unlock times both at the beginning and the end of the day, AND will only pay attention to uncounted unlock times that are <= the current hour.
Forgot to mention this is in OTRS 1.1.3, but it looks like UnlockTickets.pl hasn't changed since then. -- Michael A. Gurski (opt. [first].)[last]@pobox.com http://www.pobox.com/~[last] 1024R/39B5BADD PGP: 34 93 A9 94 B1 59 48 B7 17 57 1E 4E 62 56 45 70 1024D/1166213E GPG: 628F 37A4 62AF 1475 45DB AD81 ADC9 E606 1166 213E 4096R/C0B4F04B GPG: 5B3E 75D7 43CF CF34 4042 7788 1DCE B5EE C0B4 F04B Views expressed by the host do not reflect the staff, management or sponsors.